Privacy Policy for English Cafe Tamil

At English Cafe Tamil, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website EnglishCafeTamil.com, use our services, or interact with us.

By using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website.

1. Information We Collect

We collect the following types of personal information when you visit our website or use our services:

a. Personal Identification Information

  • Name
  • Email address
  • Phone number
  • Payment information (such as credit card details, processed by third-party payment processors)
  • Any other information you voluntarily provide when filling out forms, enrolling in courses, or communicating with us

b. Non-Personal Identification Information

  • IP address
  • Browser type and version
  • Device information
  • Pages you visit on the website
  • Referring URLs and exit pages
  • Time spent on each page
  • Geographical location (for analytics purposes)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide you with access to our services and course materials.
  • To process transactions and fulfill your orders.
  • To communicate with you about your account, purchases, and updates related to our services.
  • To respond to your inquiries and provide customer support.
  • To improve our website, services, and user experience.
  • To send marketing communications (if you have opted in), such as newsletters and promotions.
  • To comply with legal obligations or protect the rights, property, or safety of English Cafe Tamil and its users.

3. How We Protect Your Information

We take your privacy seriously and employ appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. We may, however, share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and providing customer service. These third parties are contractually bound to maintain the confidentiality of your data and are not authorized to use your data for their own purposes.

We may also share your information if required by law, to comply with legal processes, or in response to lawful requests by public authorities.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your user experience. Cookies are small files that are stored on your device when you visit our website. We use cookies to:

  • Remember your preferences and login information.
  • Analyze website traffic and usage patterns.
  • Improve the functionality and performance of our website.

You can manage cookie settings through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

6. Third-Party Links

Our website may contain links to third-party websites or services. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights concerning your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete personal data we hold.
  • Deletion: You can request the deletion of your personal data, subject to certain conditions.
  • Objection: You can object to the processing of your data for direct marketing purposes or where we process your data based on legitimate interests.
  • Withdrawal of Consent: If we process your data based on consent, you can withdraw your consent at any time.

To exercise any of these rights, please contact us at [Insert contact email]. We will respond to your request as required by applicable law.

8. Children’s Privacy

Our website and services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 16, we will take steps to delete that information as soon as possible. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

If you are located outside of [Your Country/Region], please be aware that any information you provide to us may be transferred to and processed in [Your Country/Region] where our servers are located. By using our services, you consent to the transfer of your data to a location outside of your country of residence, which may have different data protection laws.

10. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, along with the date of the last update. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.